Frequently Asked Questions

 

Do BR Distribution supply the general public?

No we supply retail stores only

 

What if I see an item that I wish to purchase online?

We are happy to direct you to one of our dealers who will be able to help you out

 

Why can’t I make an account?

Only authorized dealers can log in to our website to view prices and place orders

 

How do I apply for a BR Trade Account?

Please use the linked page to send an initial application request – https://brdistribution.co.uk/dealer/

 

What is the free carriage threshold?

Free Carriage threshold for UK Mainland is £250 exc. VAT

 

How do I make a payment?

We accept BACS transfer or card payments through Stripe РProForma orders placed online must be paid through Stripe before completion 

 

What is Stripe?

Stripe is online payment processing software – we do not store any card details

 

What happens when an item on my order is out of stock?

Any items not in stock will be placed on backorder and you will be notified once they are back in stock

 

How will my order be shipped?

We use ParcelForce to ship most of our UK Orders

 

How can I stay up to date with new and new products at BR?

Follow us on our social media platforms and feel free to sign up to our email mailing list at the bottom of our website